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Authorized AADL vendor

Alberta Aids to Daily Living · Edmonton

AADL support,
made clearer.

Know your next step. Match your authorized supplies. Get help from the Med Supplies team, right here in Edmonton.

Call 780-409-1509For healthcare professionals ↓
A clearer path to your suppliesFrom authorization to your next order
  1. 01
    Start with your authorizationYour assessed needs guide the next step.
  2. 02
    Match the detailsProduct reference, size and approved quantity.
  3. 03
    Confirm before orderingAvailability, your cost and how to receive it.

10134 111 Ave NW · Edmonton, Alberta

Jump to a section

Start where you are

What do you need help with?

Choose your situation for a short, practical checklist.

I'm new to AADLFind out where to beginI have an authorizationGet ready to orderI need to reorderMatch my current supplies

Begin with an AADL assessment.

AADL helps eligible Alberta residents obtain basic equipment and supplies for long-term disability, chronic illness or terminal illness. An approved authorizer assesses your needs.

  1. Find an authorizerAsk your healthcare team or call Health Link at 811 for help finding an assessor.
  2. Get assessed and authorizedDiscuss the equipment or supplies you need before making a purchase.
  3. Contact Med SuppliesOnce authorized, call us to confirm the benefit category and next steps.
Official eligibility guidanceCall Health Link 811

Let's match your authorization.

Have the authorization details and your current product package nearby when you call.

  1. Confirm the benefitTell us which type of equipment or supplies your authorizer approved.
  2. Match the productCheck the reference, size, configuration and quantity with our team.
  3. Review your orderConfirm authorization, availability and any client cost before ordering.
Talk to our teamSee our benefit categories

Keep the important details together.

A product name alone may not identify the right size or pack. Your existing package reference is a useful starting point.

  1. Check the packageHave the manufacturer code, size and quantity from your last order ready.
  2. Tell us what you needCall to check your current authorization, permitted quantities and availability.
  3. Flag any changesIf your needs have changed, your authorizer may need to review your benefits first.
Call about a reorderRead common questions

Authorization comes before purchase. AADL does not reimburse purchases made before assessment and authorization. Read the official guidance.

Med Supplies · Royal Alex location

Find your benefit category.

These are approved vendor categories for our 10134 111 Ave NW location. Coverage still depends on your authorization and the exact item.

Official vendor directory

Bathing & toileting aids

Small and large bathing and toileting benefit categories.

Browse bath safety

Ostomy supplies

Match the pouch, barrier and product reference.

Browse ostomy

Not sure where it fits?

Tell us the benefit or product reference. We'll help identify your next step.

Call 780-409-1509

Product links open our retail catalogue, which also contains items outside AADL coverage. Confirm the exact authorized product before ordering. Walking-aid approval is listed in Alberta's Walking Aids Vendors list (PDF).

Understand the amount you may pay

A cost share, with a yearly limit.

For most AADL benefits, the standard client contribution is:

25%of the approved benefit cost
$500maximum per family, per benefit year

Benefit year: July 1 to June 30.

Your status matters.

Cost-share exemptions may apply. Ask us to confirm your applicable status before proceeding.

Upgrades are separate.

Optional upgrade charges are additional and do not count toward the annual cost-share maximum.

Confirm the amount first.

The maximum is not a flat fee charged on every order. Review your applicable cost and any optional extras before purchasing.

Official costs & exemption information

For AADL authorizers

A useful handoff starts with the right details.

For product matching, availability or an authorization question, contact the Med Supplies team. We'll confirm the appropriate way to send client information.

Authorizer enquiries · main line780-409-1509

Med Supplies
10134 111 Ave NW, Edmonton
780-409-1509 · medsupplies.co

AADL AUTHORIZER CHECKLIST

Before a product enquiry

  • Identify the authorized benefit category and relevant AADL code.
  • Include the manufacturer reference, size and required configuration where known.
  • Confirm the authorized quantity and any review or replacement requirements.
  • Check the current AADL forms and client-consent requirements.
  • Call to confirm availability, client cost and a suitable way to send documentation.

Preparation checklist only; it does not replace AADL forms, an assessment or authorization.

Official forms: www.alberta.ca/aadl-forms-and-documents
Program manuals: www.alberta.ca/aadl-program-manual-and-product-lists

Manuals & product listsCurrent Alberta program resourcesForms & documentsConsent, applications and reviewsAuthorizer informationTraining and program guidanceAdministration guidanceFor authorizers and vendors

A few helpful answers

Before you call or visit.

Is every product on this website covered?
No. Our retail catalogue is broader than our AADL benefit categories. Your assessment, authorization and the approved product list determine which items may be supplied through the program.
Is a prescription the same as an AADL authorization?
An AADL-approved authorizer assesses eligibility for benefits. Ask your healthcare team or authorizer which assessment and documentation are needed for your specific benefit.
Can I order online and claim the cost later?
Arrange the AADL process with your authorizer and our team before purchasing. An ordinary online order is not an AADL authorization or claim.
What should I have ready for a reorder?
Your previous product reference, size and pack quantity help us match the item. Call to confirm your current authorization and availability before placing the order.
What if I need a different size or product?
Tell us what has changed. Additional or different benefits may require your authorizer's review; do not assume that your previous authorization covers the change.
Where should an authorizer send documents?
Call 780-409-1509 to confirm the right destination and transmission method before sending client information. Our authorizer checklist can help prepare the enquiry.

Your Edmonton team

Let's make the next step easier.

Med Supplies · 10134 111 Ave NW
Ask about your authorization, a product match or a reorder.

780-409-1509Hours & directions

Program information reviewed November 11, 2026. This guide summarizes selected AADL information; current Alberta program requirements and your authorization govern coverage. Eligibility · Cost sharing · Approved vendors

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